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Products / Web Based Courses / Service


Customer Focused Sales Interviews more info...

Customer Focused Sales Interviews

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Price: US $37.00

Learn professional sales interviewing techniques.

Customer Service Training and Development Subscription - One Year Membership more info...

Customer Service Training and Development Subscription - One Year Membership

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Price: US $159.00

Maximize the positive response potential for each Customer Service employee.

 

Establishing Credibility and Trust for Customer Service more info...

Establishing Credibility and Trust for Customer Service

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Price: US $37.00

Positive credibility and trust allows customer service people a better opportunity to create longer term business relationships.

 

Handling Customer Complaints more info...

Handling Customer Complaints

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Price: US $37.00

Deal with objections and complaints and keep client relationships positive.

 

Overcoming All Objections more info...

Overcoming All Objections

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Price: US $37.00

Deal with objections and complaints so you can be effective and keep client relationships positive.

 

Questions Are The Answer for Customer Service more info...

Questions Are The Answer for Customer Service

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Price: US $37.00

Examples of good questions that you can use immediately.

 

Reinforcing Your Understanding Of Behavioral Styles for Customer Service more info...

Reinforcing Your Understanding Of Behavioral Styles for Customer Service

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Price: US $20.00

Reinforce your understanding of your own behavioral style.

 

Understanding Behavioral Styles for Customer Service more info...

Understanding Behavioral Styles for Customer Service

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Price: US $37.00

Recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully.

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